Optimized Decision Making
diwo’s opportunity-driven business optimization engine helps OEMs identify areas of concern, gaps in replacement inventory and impacted customers in real time. Not only providing insights, diwo also provides decision makers with flexible strategies to optimally provide services to customers and improve customer satisfaction with lower warranty costs.
diwo’s AI capabilities go beyond basic search and chat; it understands the user’s unique context to get to the root of the problem they’re trying to solve. diwo leads users to solutions through natural conversation and intuitive visuals, learning from each interaction and adapting to individual problem-solving styles.