Customer Churn Prevention

Retail – Customer Churn Prevention

Imagine if you could predict which of your customers were about to churn, and were ready with an optimized strategy to retain them!

Though 86% of retailers are investing in machine learning solutions to stay on top of the seismic shifts in the retail space, regardless of how insights are generated, decisions still have to be made.

Optimized Decision Making

diwo’s opportunity-driven business optimization engine is a simple solution to the complex problem of reducing customer churn. Not only does it apply deep insight into customer behaviour and buying patterns to identify customers at risk of churning, it navigates decision makers through optimized strategies to retain them in time.

Discover how diwo can optimize your own business decisions

Context-specific conversation

diwo’s AI capabilities go beyond basic search and chat; it understands the user’s unique context to get to the root of the problem they’re trying to solve. diwo leads users to solutions through natural conversation and intuitive visuals, learning from each interaction and adapting to individual problem-solving styles.

Guided Exploration

With its AI capabilities, diwo understands each user’s unique context and guides them through natural conversation and interactive visuals to explore their business and better understand their customers in real time. The strategies it provides are flexible, allowing users to see the potential impacts of each adjustment for optimal decision making.

THOUGH 86% OF RETAILERS ARE INVESTING IN MACHINE LEARNING SOLUTIONS TO STAY ON TOP OF THE SEISMIC SHIFTS IN THE RETAIL SPACE, REGARDLESS OF HOW INSIGHTS ARE GENERATED, DECISIONS STILL HAVE TO BE MADE.