At diwo, we are committed to protecting the privacy of your personal information while using our website, products or services. In this policy, diwo sets out how we collect and use personally identifiable information and personal data, including information that you provide to us.
You can navigate through getdiwo.com without providing any information about yourself. In situations where we require information to provide services that you request, this statement of privacy explains data collection and use in those situations. Please read the complete diwo privacy statement. By using our website, you consent to the collection, sharing and use of information as described here. We do not sell your data, and adhere to both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) https://www.caprivacy.org/about as outlined below.
If there are any questions regarding this Policy you can contact diwo using details below (Data Controller details): Company name: diwo LLC. Company address: 22260 Haggerty Rd., Suite 250, Northville, MI 48167 Country: USA Contact mail id: email@example.com Contact phone no: (877) 888-3496
What personal data we collect and why we collect it
We follow the EU’s General Data Protection Regulation (“GDPR”) which defines personal data as: “…any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”. When we use terms “personal data” or “personal information,” we mean exactly that. We collect the following types of information about you: Information you provide us directly: diwo website may ask you for different types of information when you register for certain services, access various content or features, or directly contact the website including: contact information, such as name, email address, postal address, phone number, facsimile number, and mobile number; username, password, and password reminder questions and answers; age and date of birth; other demographic information, such as gender, job information, and zip code; information for a public profile, such as your interests and the address of your website; communications preferences, such as which newsletters you would like to receive; search queries; in limited circumstances, payment and identity verification information, such as credit card number, social security number or comparable national identifiers, and driver’s license number where needed for payment, to complete a particular transaction, or to access a particular service (e.g., paid subscriptions); information posted in community discussions and other interactive online features; and correspondence you send to us. We may also retain any messages you send through the website and may collect information you provide in User Content you post to the Website. We use this information to operate, maintain, and provide to you the features and functionality of the website. Information we collect automatically on diwo Websites: diwo Website may collect certain information automatically, including your browser type and operating system; your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area; sites you visited before and after visiting a diwo Website; web pages and advertisements you view and links you click on within diwo Website; unique identifiers, including mobile device identification numbers that can identify the physical location of such devices in accordance with applicable law; information collected through cookies (described below), web beacons, and other technologies; information about your interactions with audio and video content, such as the type of content listened to and viewed, and information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded; upon request, your bandwidth speed and information about the software programs installed on your computer; and standard server log information. Information we may receive from third parties: We may also use third parties to provide certain services, such as collecting, tracking and analyzing non-personally identifiable usage and statistical information from users, such as the user’s browser type, operating system, browsing behavior and demographic information. These third parties may place cookies, web beacons or other devices on your computer or device to collect non-personal information which may be used, among other things, to deliver advertising targeted to your interests and to understand better the usage and visitation of our Site and the other sites tracked by these third parties. We will not allow such third parties to capture your personally identifying information unless you approve of such data gathering. We use this information to operate, maintain, and provide to you the features and functionality of the Website, as well as to communicate directly with you, such as to send you email messages and push notifications. We may use this information for retargeting. We may also send you diwo-related emails or messages (e.g., account verification, order confirmations, change or updates to features of the Website, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.
Disclosure of User Information
How We Store and Protect Your Information
Storage and Data Flow Processing: Your information collected through the Website may be stored and processed securely, in compliance with GDPR, in the United States or any other country in which diwo or its subsidiaries, affiliates or service providers maintain facilities. Keeping your information safe: diwo cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Website. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from diwo, at all times. However, diwo cannot ensure or warrant the security of any information you transmit to diwo or guarantee that information on the Website may not be accessed, disclosed, altered, or destroyed.
Related to data breach procedures
Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, diwo will take reasonable steps (such as internal reporting systems, contact mechanisms, or bug bounties) to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and GDPR regulations.
Your data transfer & share
Your Choices & Options
Commercial and marketing communications: We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Website-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Website, technical and security notices). You may not opt out of Website-related emails. You control your account information and settings: You may update your account information and email-communication preferences at any time by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Website-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Website, technical and security notices). If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Also please refer to ‘Cookies Opting Out & Do No Track Settings’ related to your choices and options. If you have any questions about reviewing or modifying your account information, you can contact us directly at firstname.lastname@example.org.
We keep your information only for as long as we have a legitimate business purpose, and only that information required for the particular purpose for which you became a User. We will retain your personal information while you have an active relationship with diwo, including if you have subscribed to a newsletter, or opted in to receive commercial content from us, have visited the site while logged in, have ordered a product, participated in a promotion, or have affirmatively made requests of us that we, or our data processors, are fulfilling. We will maintain your information for eighteen months after that relationship ends unless you request that we delete your information prior to the expiration of that period, which you may do at any time by emailing us or via visiting our contact us page. Except as required under the law, your request will be honored within 30 days. If diwo determines that it no longer requires your information for the purposes set forth above, it will delete your information. If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes. Unless instructed otherwise by the User that collected the information, diwo will delete Third-Party Data no later than 12 months from the date it is provided to diwo. Users can delete Third-Party Data for specific individuals at any time using our Service. If you would like us to delete all of your personal information and/or remove your name and address from promotional lists (including any personal information gathered by our service providers) and place your name on our “do not contact” list, do so by contacting us at email@example.com and request that you be placed on our “do not contact” list. You can always “opt out” of any promotional email by selecting that option in the email footer.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. diwo aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights: • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. • The right to object. You have the right to object to our processing of your Personal Data. • The right of restriction. You have the right to request that we restrict the processing of your personal information. • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. • The right to withdraw consent. You also have the right to withdraw your consent at any time where diwo relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers & Analytics Information (Data Processors)
We collect analytics information when you use our Services and our Website. We do it to provide you with analytics information and to improve our product and services. To do analytics, we use certain analytics providers, which comply with GDPR requirements. The range of our analytic providers together with links to their privacy policies are listed below. The list will be updated as new providers are added. diwo uses third party apps to track user statistics like: Google Analytics & other Google integration for: • Remarketing with Google Analytics • Google Display Network Impression Reporting • Google Analytics Demographics and Interest Reporting. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. To see how Google uses your information, review “How Google uses data” when you use Google’s partners’ sites or apps. For more info related to the DPA of Google Analytics, you may visit https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20160909.html.
Google Ads: https://policies.google.com/technologies/ads.
MailChimp: https://mailchimp.com/legal/forms/data-processing-agreement/ and https://mailchimp.com/legal/privacy/.
Visual Composer: https://visualcomposer.io/privacy-policy/ .
Salient theme: https://salienttheme.info/.
Contact Form 7: (for collecting the form data of users who complete and submit the forms) https://wordpress.org/plugins/contact-form-7/.
Godaddy: (web hosting) https://in.godaddy.com/agreements/showdoc.aspx and https://in.godaddy.com/legal-agreements.aspx.
We automatically collect certain types of usage information when you visit or use our Website. When you visit the Website, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identify your browser and let us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Website (e.g., the pages you view, the links you click, how frequently you access the Website, and other actions you take on the Website), and allow us to track your usage of the Website over time. We may collect log file information from your browser or mobile device each time you access the Website. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. Also, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Website. We may also collect analytics data, or use third-party analytics tools (such as Google Analytics), to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third-party applications, and other information that assists us in analyzing and improving the Website. When you access our Website by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Website; (e) diagnose or fix technology problems; (f) otherwise plan for and enhance our service; and (g) automatically update the diwo application on your mobile devices.
Cookies Opting Out & Do Not Track Settings
Children Online Privacy Protection Act Compliance
diwo does not knowingly or intentionally collect information from anyone under the age of 13, and we request that anyone under the age of 13 does not submit personal information. If we become aware that someone under the age of 13 has submitted personal information, we will delete the information from our records.
Links to Other External Websites
How to Contact Us